Support

Need help with Madloba? Start here.

Cancel or manage your subscription

Apple manages all Madloba subscriptions. On your iPhone, open Settings, tap your name, then tap Subscriptions. Select Madloba to change or cancel your plan. Cancel at least 24 hours before your renewal date so you are not charged for the next period.

Restore a purchase

Got a new phone, or reinstalled the app? Open Madloba, go to the subscription screen, and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used to buy.

Ask for a refund

Apple handles all refunds, so we cannot issue them ourselves. Go to reportaproblem.apple.com, sign in with your Apple ID, and choose the Madloba purchase.

My progress is gone

Madloba saves your progress only on your phone. We never have a copy, so we cannot restore it. If you delete the app, your progress is deleted too. If you restore your iPhone from an iCloud or computer backup that includes Madloba, your progress may come back with it.

Report a bug

Email us and tell us:

• what you did, and what went wrong;
• your iPhone model and iOS version (Settings > General > About);
• a screenshot, if you can.

Ideas and feedback

Want a new lesson topic or feature? Email us. We read every idea. If you enjoy Madloba, a rating on the App Store helps other learners find it.

Privacy

Madloba does not collect your personal data. Read the full Privacy Policy and Terms of Use.